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Product Recall

Medical Device Field Correction Update - April 2010

Invacare® TDX® SR Power Wheelchairs with Stability Lock

Model Numbers: TDXSR, TDXSR-HD, TDXSR-CG, TDXSR-CG-HD, TDXSR-MCG, TDXSR-MCG-HD, TDXSRV, TDXSRV-HD

Distributed between February 2008 and September 2008

Affected Serial Numbers:
Chairs with a 150, 165 or 300 lb weight capacity: 08BExxxxxx
Chairs with a 400 lb. weight capacity: 06HExxxxxx - 08IExxxxxx


The first three serial number characters represent the year and month of manufacture.
For example, serial number 07DE123456 was produced in April 2007.


Date Recall launched: September 2009

Invacare initiated recall for its TDXSR Power Wheelchair with Stability Lock.

Invacare has become aware that on some chairs, the stability lock feature may not be engaging properly or consistently. If the stability lock feature does not engage properly, the wheelchair may exhibit a tendency to do one or more of the following:
  • veer to one side
  • rock forward onto its front riggings
  • drive in an unintended circular motion
  • fall forward or to one side

    The following situations could occur if this feature is not corrected:
  • reduced control on ramps and sloped surfaces with increased potential to fall or drive off these surfaces. A fall of this type can result in the chair falling onto the user.
  • user bumping into nearby objects with potential to fall from the chair.

    AN UNCORRECTED STABILITY LOCK FEATURE COULD LEAD TO SERIOUS INJURY (I.E. BROKEN BONES, LACERATIONS) OR DEATH.

    If your Invacare TDX SP Power Wheelchair falls into the serial number range noted above, it is important that you contact your dealer promptly and make arrangements to have your device corrected.

    Invacare is providing the necessary parts and this correction is free of charge. Until your device is corrected the following tips can help you avoid the situations described above:
  • Reduce the speed of the chair especially when on ramps, sloped surfaces or when crossing doorway thresholds or walkway curbs.
  • Always wear the seat positioning strap as Invacare instructs within the user guide that shipped with the product
  • Keep your upper body against the seat back and sit back as far as possible in the seat.
  • Do not sit on the front edge of the seating surface while driving
  • Do not lean or reach forward suddenly
  • Use extra care during transfers especially or if the chair has sat for an extended period of time, i.e. over night.
  • Avoid sudden, quick changes in direction. For example; rapid forward to reverse joystick movements.
  • Exercise extra care when navigating on elevated platforms and seek the aid of an assistant if possible.

    Contacting your equipment provider must be a priority.

    If for some reason you currently do not have a provider, or if your provider is unable to correct your device, contact Invacare as shown below so we can assist you in getting your device corrected.

    Phone (toll free): 800-333-6900
    Fax (toll free): 877-619-7996
    Email: recall@invacare.com
    Mail: Invacare Corporation, Att: Regulatory Affairs, One Invacare Way, Elyria, OH 44036-2125

    Medical Device Field Correction Update - November 2009

    Invacare® TDX® SP Power Wheelchairs with Stability Lock

    Distributed Between August 2006 - September 2008

    Affected Serial Numbers for chairs with a 300 lb. weight capacity: 06HExxxxxx - 08CExxxxxx Affected Serial Numbers for chairs with a 400 lb. weight capacity: 06HExxxxxx - 08IExxxxxx


    The first three serial number characters represent the year and month of manufacture.
    For example, serial number 07DE123456 was produced in April 2007.


    Date Recall launched: November in 2007, expanded November 2009

    Invacare has become aware that on some chairs, the stability lock feature may not be engaging properly or consistently. If the stability lock feature does not engage properly, the wheelchair may exhibit a tendency to do one or more of the following:
  • veer to one side
  • rock forward onto its front riggings
  • drive in an unintended circular motion
  • fall forward or to one side

    The following situations could occur if this feature is not corrected:
  • reduced control on ramps and sloped surfaces with increased potential to fall or drive off these surfaces. A fall of this type can result in the chair falling onto the user.
  • user bumping into nearby objects with potential to fall from the chair.

    AN UNCORRECTED STABILITY LOCK FEATURE COULD LEAD TO SERIOUS INJURY (I.E. BROKEN BONES, LACERATIONS) OR DEATH.

    If your Invacare TDX SP Power Wheelchair falls into the serial number range noted above, it is important that you contact your dealer promptly and make arrangements to have your device corrected.

    Invacare is providing the necessary parts and this correction is free of charge. Until your device is corrected the following tips can help you avoid the situations described above:
  • Reduce the speed of the chair especially when on ramps, sloped surfaces or when crossing doorway thresholds or walkway curbs.
  • Always wear the seat positioning strap as Invacare instructs within the user guide that shipped with the product
  • Keep your upper body against the seat back and sit back as far as possible within the seat.
  • Do not sit on the front edge of the seating surface while driving
  • Do not lean or reach forward suddenly
  • Use extra care during transfers or if the chair has sat for an extended period of time, i.e. over night.
  • Avoid sudden, quick changes in direction. For example; rapid forward to reverse joystick movements.
  • Exercise extra care when navigating on elevated platforms and seek the aid of an assistant if possible.

    CONTACTING YOUR EQUIPMENT PROVIDER MUST BE A PRIORITY.

    If for some reason you currently do not have a provider, or if your provider is unable to correct your device, contact Invacare as shown below so we can assist you in getting your device corrected.

    Email: Recall@invacare.com
    Fax (toll free): 877-619-7996
    Phone: 800-333-6900
    Mail: Regulatory Affairs, Invacare Corporation, One Invacare Way, Elyria, OH 44036-2125

    Medical Device Field Correction - June 2009

    Kuschall's K-Junior Wheelchairs with Pushbuggy Handle

    Posted July 2009

    A field correction is being conducted for Kuschall's K-Junior Wheelchairs with Pushbuggy Handle, Distributed between July 17, 2005 and March 1, 2006.

    We have discovered that the pushbuggy handle was breaking where it attaches to the chair. This failure presents the following hazards:

      1. sudden drop of the wheelchair
      2. loss of control of the wheelchair
    As a result of these situations, the user could experience physical jolts from the sudden drop, broken bones from loss of control of the wheelchair or death if the handle breaks while the user is on a ramp or some other incline. At this time, no injuries have been reported. However, we feel that addressing this issue now will prevent problems in the future and seek your immediate cooperation in replacing the pushbuggy handles with our new, more robust one.

    The following serial numbers are affected by this field action:
    806135534806591793
    806161578806670117
    806237627806724855
    806268153806731287
    806268154806773921
    806281234806893858
    806309590807007811
    806315524807019897
    806351557807062866
    806568768807110193

    To determine if your Kuschall wheelchair is involved in the corrective action, check the serial number label on the product.

    The replacement of the handle is to be completed promptly.

    Please contact your Kuschall provider to schedule the installation of the handle.

    Additional questions can be directed to:
    Email: Recall@invacare.com
    Fax (toll-free): 877-619-7996
    Phone: 800-333-6900
    Mail: Invacare Corporation, One Invacare Way, Elyria, OH 44036-2125


    Medical Device Field Correction - November 2007

    CareGuard Mattresses Provided Since September 2006 In Combination with IVC Bed Series Full Electric Beds, Semi-Electric Beds and Manual Beds, and the ValueCare Bed Series Semi Electric Bed, and Full and Half-Length Rails

    Affected Mattress Model Numbers: CG10180 or CG10180CA

    Affected Bed Package Model Numbers: BED24IVC, BED25IVC, BED24CA, BED25CA

    Posted November 2007


    A field correction is being conducted for CareGuard mattresses associated with Invacare's IVC Bed Series Full Electric Beds, Semi-Electric Beds and Manual Beds and the ValueCare Bed Series Semi Electric Bed and Full and Half-Length Rails. These mattresses were manufactured between September 2006-July 2007.

    In September 2006, Invacare published a statement that its new bed systems met the voluntary FDA Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment. That statement accurately reflected what we believed to be true at that time. Recently, however, we discovered that the CareGuard mattresses provided after that date did not meet all of the requirements of the Guidance when we tested them with the Invacare rails and beds. Though the requirements of the Guidance are voluntary, we support the intention of the Guidance and seek your cooperation in reducing the risk of entrapment with those mattresses supplied since the September statement and used as part of an Invacare bed system.

    The affected mattresses can be identified by looking on the law label tag for the following information: Model # CG10180 or CG10180CA and a BLACK date code with the corresponding month and year of manufacture (i.e. September 2006, October 2006....August 2007). Please note that any mattresses in your possession that have a RED date code on the law label are not affected by this action.

    If you have received individual affected mattresses that are being used with Invacare beds and full length bed rails, model numbers 6628, 6629 or 6650 or bed packages that contained the affected mattresses, Invacare is requiring that you move the bed rail in accordance with instructions that will be sent to you. By moving the rail, our tests have shown a new mattress, rail and bed combination does pass all requirements of the Guidance.

    If you have received individual affected mattresses that are being used with Invacare beds and half bed rails, model number 6630, Invacare is requesting that you contact Customer Service and request Part No. 6022, which is a kit that contains a 2" convoluted foam pad, warning label and installation instructions. Testing has shown that the addition of the foam pad on a new mattress with Invacare half rails / bed combination meets the Guidance requirements.

    These actions are to be completed promptly, recorded on the provided tracking sheet and the tracking sheet is to be returned to Invacare.

    Additional questions can be directed to:
    Invacare's Customer Relationship Management Group
    Email: Recall@invacare.com
    Fax (toll-free): 877-619-7996
    Phone: 800-333-6900
    Mail: Invacare Corporation, One Invacare Way, Elyria, OH 44036-2125


    Medical Device Field Correction - September 2007

    Innerspring Mattresses Associated with IVC Bed Series Full Electric Beds, Semi-Electric Beds and Manual Beds and the ValueCare Bed Series Semi Electric Bed

    Affected Mattress Model Numbers: 5185 or 5185XL

    Affected Bed Package Model Numbers: BED2-1633, BED4-1633, BED8-1633, BED9-1633, BED10-1633, BED12-1633, VCPKGIVC-1633 or VCPKGIVC2-1633

    Posted September 2007

    A field correction is being conducted for innerspring mattresses associated with Invacare's IVC Bed Series Full Electric Beds, Semi-Electric Beds and Manual Beds and the ValueCare Bed Series Semi Electric Bed. These mattresses were manufactured between June 28, 2007-July 12, 2007.

    Invacare has recently become aware that these specific mattresses, Models 5185 and 5185XL manufactured between June 28, 2007-July 12, 2007, when used in combination with our IVC and ValueCare Series of manual, semi-electric and electric beds and associated bed rails, do not meet some of the requirements of the voluntary FDA Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment. Use of these particular mattresses in combination with Invacare beds and bed rails may put users at increased risk of entrapment.

    The affected mattresses are identified by the Model # 5185/5185XL AND a BLACK date code of June or July 2007 on the law label.

    If you have received individual affected mattresses or bed packages that contained the affected mattresses, Invacare is requiring that you destroy the affected mattresses and document your actions on a tracking sheet that will be sent to you with other information.

    The destruction of the mattress(es) is to be completed promptly.

    Additional questions can be directed to:
    Invacare's Customer Relationship Management Group
    Email: Recall@invacare.com
    Fax (toll-free): 877-619-7996
    Phone: 800-333-6900
    Mail: Invacare Corporation, One Invacare Way, Elyria, OH 44036-2125


    Medical Device Field Correction - March 2007

    Certain Custom Configurations of the Invacare® Storm TDX™ Power Wheelchair Series Model Numbers TDX3-PS, TDX4-PS and TDX3-SE-PS

    Posted 3/29/07

    A field correction is being conducted for certain custom configurations of the Invacare Storm TDX Power Wheelchair Series, Model Numbers TDX3-PS, TDX4-PS and TDX3-SE-PS, manufactured between October 9, 2006 – February 28, 2007.

    These particular models of power wheelchairs, with Tilt and Recline seating, or Tilt and Recline seating with Power Legs (with or without the elevate option) or power center mount are the only ones affected by this field action. For these special custom configurations, a remote possibility exists when the recline function is programmed to work together with the power legs or the power center mount, that a user could recline the backrest too far due to a software problem. In doing so the user could possibly fall out of the chair, or damage the actuator, creating the potential for a later sudden failure of back support.

    If your Invacare Storm TDX Power Wheelchair is involved in the corrective action, you will be receiving a software update, version 1.3.1. via an SD card along with installation instructions and instructions for inspecting the recline actuator for damage.

    The installation of the software and the inspection of the recline actuator is to be completed promptly.

    Additional questions can be directed to:
    Invacare's Customer Relationship Management Group
    Email: Recall@invacare.com
    Fax (toll-free): 877-619-7996
    Phone: 800-333-6900
    Mail: Invacare Corporation, One Invacare Way, Elyria, OH 44036-2125


    Medical Device Field Correction - October 2006

    Invacare IVC Bed Series Foot Section Models: 5890 IVC and 5490 IVC

    Posted 10/30/06

    A field correction is being conducted for the Invacare IVC Bed Series, Foot Section Models 5890 IVC and 5490 IVC, manufactured between September 15, 2006 and September 22, 2006

    There is the possibility that the extension tube and foot actuator need adjustment for proper operation and to mitigate any possible safety risk.

    If your IVC bed is involved in the corrective action, you will be receiving information from Invacare that will include an instruction sheet for performing the adjustment if necessary.

    The adjustment, if necessary, is to be completed promptly.

    Additional questions can be directed to:
    Invacare's Customer Relationship Management Group
    Email: Recall@invacare.com
    Fax (toll-free): 877-619-7996
    Phone: 800-333-6900
    Mail: Invacare Corporation, One Invacare Way, Elyria, OH 44036-2125


    Medical Device Field Correction - July 2006

    Kuschall Design K3/K4 (Airlite) Series of Manual Wheelchair

    Posted August 2, 2006


    A field correction is being conducted for Kuschall's K3/K4 Series of Manual Wheelchair, Model Airlite. The affected devices were distributed between July 2005 - March 2006.

    If the user has chosen to install optional anti-tipper(s) on the chair, the anti-tipper as designed may not be able to bear the stress of repeated or quick loads placed on it, causing the bolt to bend or break.

    This could result in unintended falling with resultant injury. A more robust design has been verified and validated by the manufacturer to withstand the anticipated forces of use and will be made available to the consignees of the previous anti-tip part as a free replacement via written notification, so that they can install it on their consumer's chair.

    To determine if your Kuschall wheelchair is involved in the corrective action, check the serial number label on the product.

    The replacement of the anti-tips is to be completed promptly.

    Please contact your Kuschall provider to schedule the installation of the anti-tips.

    Additional questions can be directed to:
    Mr. John Dmytriw
    Email:jdmytriw@invacare.com
    Phone: 440-329-6838


    Medical Device Field Correction - November 2005

    Invacare 220 Scooter as manufactured for Invacare Corporation by Tung Keng Enterprises -

    Posted December 2005

    Please contact your Invacare provider to schedule the installation of the replacement throttle assembly.

    The possibility exists that the throttle spring could break, preventing the scooter from stopping upon release of the throttle handle. Users could manually pull the throttle handle back to the center position and thereby stop the scooter, but the handle has been designed to spring back to the center position when released and this is what users are accustomed to doing. This failure of the throttle to return to the center position when released could result in unintended movement of the scooter. Although Invacare is not the manufacturer of this product, as the distributor of this product we are obligated to take action to ensure the safety of the users of this product. Invacare feels that addressing this problem expeditiously will prevent potential harm to users of the Invacare 220 Scooter.

    This field action affects Invacare brand Invacare 220 scooters distributed from September 2004 (when first offered) through August 2005.

    The replacement of the throttle assembly is required as soon as possible to mitigate the potential safety risk. The actual installation typically takes less than 20 minutes.  

    It is very important to the manufacturer and Invacare that this matter be addressed as quickly as possible. By promptly replacing the throttle assembly, you will be ensuring continued reliable service of the scooter.

    Please contact your Invacare provider to schedule the installation of the replacement throttle assembly. 

    Additional questions can be directed to:
    Invacare's Customer Relationship Management Group
    Email: Recall@invacare.com
    Fax (toll-free): 877-619-7996
    Phone: 800-333-6900
    Mail: Invacare Corporation, One Invacare Way, Elyria, OH 44036-2125


    More Information

    For service or more information regarding field corrections, please contact your local Invacare dealer. To locate a dealer in your area, utilize our Dealer Locator or call Invacare: US - 800-333-6900 or Canada - 800-668-5324 to speak with a customer service representative.